At MCP, we have dedicated teams for each of the services that we provide which enables us to deliver the very best quality to all of our customers through skill and knowledge of our Operatives, supported by technically astute Supervisors. We also have a team of over 100 trades persons, each of which specialise in a core trade and through experience and additional training on other trades a large proportion of whom can now be called true Multi-trade persons. Enabling MCP to provide a well rounded and comprehensive service covering Aid and Adaptations through to Capital Works, Voids and Responsive Repairs.
We train all of our employees and dedicated teams to offer the very best services within their area of expertise, which is why we are the chosen service provider for many.
We make it our mission to:
- Deploy the right people, at the right time
- Offer the very best level of customer care
- Keep the needs of residents at the heart of what we do
- Offer convenient booking systems
- Capture customer feedback to help improve our services
- Integrate IT solutions to increase efficiencies and simplify processes
- Encourage community engagement