At MCP, quality, service and customer care have always been at the forefront of our business ethos. We work hard for the benefit of our social housing customers and their many thousands of residents that depend on us each and every day to keep their homes safe, secure and in tip top condition.
Our high standards have led us to proudly winning a number of significant awards, which for us underline our commitment, passion and heritage. Here is a summary of our most recent awards.
Repairs and Maintenance Provider of the Year 2018
Organised by 24Housing, this award was given by the prestigious judging panel in recognition of our outstanding work and achievements within the social housing sector. The award recognises the unsung hero’s within the repairs and maintenance sector where there were ten finalists. MCP was announced as the winning company at a glamorous awards ceremony at the Ricoh Arena in Coventry. The entire team are so proud to have receive this important award, a testament to the hard work and dedication given by the whole team at MCP.
Chamber of Commerce Customer Commitment Award 2018
MCP are proud winners of the British Chamber of Commerce, Chamber Business Award for Customer Commitment – firstly winning the East of England regional award and then the National Award in November 2018.
The awards were given to us in recognition of the focus that we give to customer service and care, and because we were able to demonstrate excellence and commitment in the important area of customer service. As a key service provider to the social housing sector, customer service sits at the heart of everything that we do, not only from a business point of view, but because we know that quality services bring peace of mind to our customers and their residents.
We’re thrilled to receive this award which appreciates our total commitment to the customer.
Family Business of the Year 2018
2018 is a very special year for our business as we are celebrating 40 years! It is also special because we won the Inspired Herts Family Business of the Year 2018 award. The award was given to our business as we demonstrated how we use our unique core values to aid growth, demonstrate best practice and overcome any challenges to provide business excellence.
Sarah Smits, Finance Director of Ashbourne Insurance & Inspiring Herts Business Award Sponsor/Judge said,
“As a family run business supporting Hertfordshire businesses and residents for the past 37 years, we completely relate to the company values and ethos that MCP Property Services described in their excellent award application. I felt that MCP represented the best of successful local, independent and family run businesses. MCP put their staff at the heart of their business together with supporting the local community. They thoroughly deserve the Family Business of 2018 award.”
Although this award was given to us as recognition of our family values and achievements, it also celebrates the relationships that we have built with our customers and all of those in the communities that we serve. Our heartfelt thanks goes to each and every one of you.
Supporting Young People Award
MCP were finalists in the 2018 Herts Business Awards for the ‘Supporting Young People’ Award. This award recognises the commitment given to helping young people through education and into employment.
- Our entry highlighted the many ways in which we help young people to discover their capabilities and flourish in the workplace. We showed how we:
· Support and nurture young people though apprenticeships and work experience
· Go into schools and colleges to talk about the diversity of roles available for boys and girls in housing repairs, maintenance and construction and how the industry can offer them a career and security for the future
· Help young people to gain confidence through experience
· Support young people in the community, with a particular emphasis on giving disadvantaged youngsters a lifeline through work opportunities
· Support charities such as Herts Young Homeless and Teens Unite
· Utilise young minds in terms of technology know-how and creativity
· Involve young people in fun days out, school talks, fundraising events, sporting events and training
We’re proud of the work that we do to support younger generations, but most of all we are proud of all of the young people who have come through our doors with a dream, prepared to work hard, and for helping to keep us all young!