MCP Property Services Ltd, providers of reactive repairs, maintenance and refurbishment services to the social housing sector, has successfully secured a place on the Fusion21 Reactive Repairs and Maintenance and Empty Buildings Framework Agreement.
With a combined worth of up to £290 million over a four year period, the Fusion21 Framework Agreement is designed to support and improve cost efficiencies for housing associations, local authorities and wider public services through a wide range of reactive works and services.
MCP successfully tendered for Lots 1 and 2 to provide a range of services for responsive repairs and voids covering East of England, London and the South East, with combined value of around £2 million over the period. The Company scored highly across all parts of their bid, in particular on quality of works, customer care, management of works and social value.
MCP’s Managing Director, Matt Clarke said “When we heard that we had been selected by Fusion21 the whole team were elated. We started our family business 40 years ago with the goal to provide better care for homes, better services for customers and better lives for people – this is what we do. For us to be selected by Fusion21 shows how far we have come and recognises our high standards and commitment to customer service. We’re filled with pride and admiration for our team and even more excited for the future”.
Established in 1978, MCP has achieved significant growth over the last five years and have invested heavily in their directly employed workforce and infrastructure. They currently deliver over 70,000 responsive repairs annually, servicing over 30,000 properties for Local Authorities, Housing Associations and Registered Landlords, in London, Homes Counties and the South East.
In addition to providing high quality services, MCP also invest 1% of their annual turnover into community projects and charities. Among dozens of projects, their social enterprise programme gives employment opportunities to disadvantaged young people to gain work experience or start an apprenticeship which has helped to turn many young lives around.
Rewards for Customer Commitment
MCP were recently awarded the East of England Chamber of Commerce Customer Commitment Award, recognising the commitment and value that MCP bring to their customers when caring for properties and people in the social housing sector.
This award followed another in June – the Inspired Herts Family Business of the Year Award 2018, which recognised MCP as the best local, independent and family run business in Hertfordshire, and one that positively supports the local community.
MCP are also finalists in this year’s 24Housing Awards for Repairs & Maintenance Provider of the Year – the winner will be announced on 18th October
Fusion21 provides procurement services and OJEU compliant frameworks to the public sector and is committed to making a difference in communities across the UK. To date the firm has saved its members more than £177 million through the procurement process, created more than 5000 jobs and generated £76 million of social value.
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